Terms and Conditions

Last Updated: [17-09-2025]
These Terms and Conditions (“Terms”) govern your use of [Your Store Name]’s website ([Insert Website URL]) and any purchases made through our platform. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. Order Placement & Acceptance
  • Order Submission: When you place an order, you are making a binding offer to purchase the selected bracelets and related items (e.g., gift wrapping). All orders are subject to our acceptance.
  • Order Confirmation: We will send you an email to confirm we have received your order (a “Order Receipt”). This does not mean your order is accepted—we will send a second “Order Confirmation” email once we verify inventory, payment, and shipping details (this is when the contract between you and us is formed).
  • Order Cancellations/Changes: We may cancel or refuse an order at any time (e.g., if an item is out of stock, payment is invalid, or we suspect fraud). If we cancel your order after payment, we will issue a full refund within [3–5 business days]. You may request to cancel or change an order only if it has not yet been shipped—contact our support team at [Insert Email/Phone] for assistance.
2. Product Information & Pricing
  • Accuracy: We strive to provide accurate descriptions, images, and pricing for all bracelets (e.g., material details, size guides, color options). However, we do not guarantee that product images will match the exact color of the item (due to screen display differences), or that all details are error-free. If you notice a discrepancy, contact us before placing an order.
  • Pricing: All prices are listed in [Insert Currency, e.g., USD] and include applicable taxes (unless stated otherwise). We reserve the right to change prices at any time, but changes will not affect orders we have already confirmed.
  • Inventory: Inventory levels are updated regularly, but occasional stock shortages may occur. If an item you ordered is out of stock after Order Confirmation, we will notify you promptly and offer a refund or a replacement (if available).
3. Payment Terms
  • Accepted Payment Methods: We accept payments via [Insert Methods, e.g., credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay]. All payments are processed through our third-party payment partners (e.g., Stripe, PayPal) — see our Privacy Policy for details on how payment data is handled.
  • Payment Security: We do not store full payment details (e.g., credit card numbers). Our payment partners use industry-standard encryption to protect your payment information.
  • Payment Issues: If your payment is declined, we will notify you to resolve the issue (e.g., updating card details). We will not ship your order until payment is successfully processed.
4. Shipping & Delivery
  • Shipping Locations: We ship to [Insert Regions, e.g., all 50 U.S. states, Canada, select European countries]. For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country (we do not cover these).
  • Shipping Costs & Times: Shipping costs are calculated at checkout based on your location and order weight. Estimated delivery times are [Insert Details, e.g., 2–5 business days for U.S. standard shipping, 7–14 business days for international shipping] — these are estimates only and may be delayed due to carrier issues (e.g., weather, holidays).
  • Tracking: Once your order ships, we will send a tracking number via email so you can monitor delivery status. We are not liable for delays caused by the shipping carrier.
  • Lost/Stolen Packages: If your package is marked as delivered but not received, or is lost/stolen in transit, contact us within [7 days] of the estimated delivery date. We will work with the carrier to investigate, but we are only responsible for replacing or refunding the order if the carrier confirms the package is lost.
5. Returns & Refunds
  • Eligibility: You may return unused, unworn bracelets (in their original packaging, with tags intact) within [30 days] of delivery for a full refund or exchange. Customized items (e.g., initial bracelets, personalized charms) are non-returnable unless they are defective.
  • Return Process: To start a return, email our support team at [Insert Email] with your order number and reason for return. We will provide a return shipping label (you may be responsible for return shipping costs unless the item is defective). Once we receive and inspect the returned item, we will process your refund (to your original payment method) or send your exchange within [5–7 business days].
  • Defective Items: If you receive a defective or damaged bracelet, contact us within [7 days] of delivery with photos of the issue. We will offer a free replacement, full refund, or repair (at our discretion) and cover return shipping costs.
6. Intellectual Property
  • All content on our website (e.g., product images, descriptions, logos, brand names) is owned by [Your Store Name] or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any of this content without our written permission.
7. User Responsibilities
  • When using our website, you agree to:
  • Provide accurate, up-to-date information (e.g., shipping address, email) when placing orders.
  • Not use our website for fraudulent or illegal activities (e.g., placing fake orders, stealing content).
  • Keep your account password secure and notify us if your account is compromised.
8. Limitation of Liability
  • [Your Store Name] is not liable for any indirect, incidental, or consequential damages (e.g., lost profits, inconvenience) arising from your use of our website or purchase of our bracelets. Our total liability for any claim related to an order is limited to the total amount you paid for that order.
  • We are not liable for damages caused by factors outside our control (e.g., carrier delays, customs issues, natural disasters).
9. Changes to These Terms
We may update these Terms from time to time (e.g., to reflect new laws, shipping policies, or product offerings). The updated Terms will be posted on our website with a new “Last Updated” date. Your continued use of our services after the update means you agree to the new Terms.